Our Warranty

At Narson Leather, we stand behind the quality and craftsmanship of our motorcycle leather jackets. Our commitment to excellence ensures that every jacket is built to withstand the rigors of the road while providing unparalleled style and comfort. We offer a comprehensive warranty to give you peace of mind and confidence in your purchase.

Warranty Coverage

Manufacturing Defects

Our warranty covers any manufacturing defects in materials and workmanship for a period of one year from the date of purchase. This includes issues such as:

• Stitching: Unraveling or loose threads
• Zippers: Malfunctioning or broken zippers
• Leather: Defects in the leather, such as tears or excessive wear

Exclusions

While we strive to provide the best possible products, our warranty does not cover:

• Normal Wear and Tear: Including minor scratches, scuffs, and fading
• Damage from Accidents: Such as falls, crashes, or any form of impact
• Improper Care: Including damage from exposure to water, chemicals, or improper cleaning methods

How to Make a Warranty Claim

Step 1: Document the Issue

Take clear photos of the defect and gather any relevant documentation, including your proof of purchase. This will help us assess the issue quickly and accurately.

Step 2: Contact Customer Service

Reach out to our customer service team via email or phone. Provide them with the photos and details of the issue. Our team will guide you through the next steps and inform you of any additional information required.

Step 3: Send the Jacket for Inspection

If instructed by our customer service team, send your jacket to the designated address for inspection. Ensure it is packaged securely to prevent any further damage during transit.

Warranty Service Process

Inspection and Evaluation

Upon receiving your jacket, our expert team will inspect it thoroughly to determine the cause and extent of the defect. This process typically takes 7-10 business days.

Repair or Replacement

Based on the evaluation, we will either repair the jacket or replace it with a new one. If the jacket is no longer available, we may offer a comparable replacement or a refund.

Care Instructions for Longevity

To ensure your motorcycle leather jacket remains in optimal condition, follow these care tips:

• Regular Cleaning: Use a damp cloth to wipe away dirt and dust. Avoid using harsh chemicals.
• Conditioning: Apply a leather conditioner periodically to keep the leather supple and prevent cracking.
• Storage: Store your jacket in a cool, dry place. Use a padded hanger to maintain its shape and avoid direct sunlight.

At Narson Leather, we are dedicated to providing you with high-quality motorcycle leather jackets that you can rely on. Our warranty is a testament to our confidence in our products and our commitment to your satisfaction. Ride with confidence, knowing that Narson Leather has you covered.

If You any any queries, Please feel free to contact us.

Email: narsonleather@gmail.com

Whatsapp/ Phone: +923267514328

Whatsapp/ Phone: +923463626170